Privacy Policy & GDPR
We like to keep things simple here at The Fixing Hut - we take care for your instrument and your data. As such, we follow all GDPR protocols and do not store any data after repairs are complete.
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During your repair we take a name & number from you and pop this on a contact sheet inside your instrument case (for co-ordinating each instrument and its owner). Upon repair completion we hand this contact sheet back to you alongside a printed invoice. We keep no online or computer based entry of your data at any point beyond this. Your data is not passed on to anyone.
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Simple. We're all about the repairs
Covid-19 Safety
Everything you need to know
Repair Drop-off & Collections
Clients are welcome to come visit our Southampton music studio workshop
Socially distanced appointments at the door can be arranged if you prefer
Instrument Care
All instruments are given 24hrs quarantine before servicing & repairs starts and prior to collection
We use our own mouthpieces & reeds to test instruments
Gloves
Worn at all times during repairs
Cookies
In Accordance with GDPR
Session Cookies
SECURITY
Cookies name: hs
Persistent (Two Weeks)
IDENTIFIES LOGGED SITE MEMBERS
Cookies name: smSession
Persistent
SECURITY & IDENTIFIES UNIQUE VISITORS AND TRACKS VISITOR'S SESSIONS ON A SITE
Cookie name:
svSession
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XSRF-TOKEN
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TSxxxxxxxx (where x is replaced with a random series of numbers and letters)
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TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)