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Privacy Policy & GDPR

We like to keep things simple here at The Fixing Hut - we take care for your instrument and your data. As such, we follow all GDPR protocols and do not store any data after repairs are complete. 

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During your repair we take a name & number from you and pop this on a contact sheet inside your instrument case (for co-ordinating each instrument and its owner). Upon repair completion we hand this contact sheet back to you alongside a printed invoice. We keep no online or computer based entry of your data at any point beyond this. Your data is not passed on to anyone.

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Simple. We're all about the repairs

Covid-19 Safety

Everything you need to know

Ric stripping a saxophone apart
Flute CloseUp
gloves

Repair Drop-off & Collections

Clients are welcome to come visit our Southampton music studio workshop

 

Socially distanced appointments at the door can be arranged if you prefer

Instrument Care

All instruments are given 24hrs quarantine before servicing & repairs starts and prior to collection

 

We use our own mouthpieces & reeds to test instruments 

Gloves

Worn at all times during repairs

Cookies

In Accordance with GDPR

Session Cookies

SECURITY

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Persistent (Two Weeks)

IDENTIFIES LOGGED SITE MEMBERS

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Persistent

SECURITY & IDENTIFIES UNIQUE VISITORS AND TRACKS VISITOR'S SESSIONS ON A SITE

Cookie name:

svSession

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TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

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TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)

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